Cancel Debit/Credit Invoices
Problem:
User is trying to cancel offsetting debit and credit invoices but is unable to do so because only the debit (or credit) invoice will display in the "select payment" option.
Possible Solutions: This problem will occur when the credit (or debit) invoice had been entered, but had not been updated through the Daily Payable Invoice Register option.
In Payable Invoice Maintenance:
- Entered invoices will have a payment status of "Open."
- Invoices that have been updated and are waiting for payment have a status of "Updated."
Still can't find the answers you're looking for? Contact our team - we can help!
|