Permanent Charge Rate Changes
In the Resident Billing & A/R module, permanent (recurring) charges are used for standard transactions on resident accounts (e.g. monthly service fees, telephone and cables charges, meal service credits).
If permanent charges need to be changed due to a rate increase, two changes must be made to affect the change.
- The new rate should be recorded in the Billing Code Master File in the Standard Charge Amount field.
- The rate should be changed using the Permanent Charge Rate Change option.
These two steps will ensure current residents receive the new rate on their statements and that future residents will have the correct rate added to their accounts.
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